We are looking for a motivated and confident Telecaller to join our team. Your main responsibility will be to connect with potential or existing customers over the phone to generate leads, explain products or services, and handle queries.
Key Responsibilities:
Make outbound calls to prospective clients/customers
Explain products or services clearly and confidently
Follow up on leads and maintain customer records
Handle inbound calls and resolve customer inquiries
Achieve daily/weekly calling and conversion targets
Maintain a positive and professional attitude on calls
Requirements:
Good communication skills in [Language(s): English & Hindi]
Basic computer knowledge (MS Office, CRM tools)
Confident and polite telephone manner
Ability to handle rejections and remain positive
Prior experience in telecalling or customer service is a plus