Job Title: BPO Executive (Voice / Non-Voice / Sales / Semi-Sales / Customer Support)
Location: Bidhannagar, Kolkata (Salt Lake Sector 5 / Newtown)
Salary: ₹11,000 – ₹15,000 CTC per month
Employment Type: Full-time | Rotational Shifts
Eligibility Criteria
Minimum education: 12th pass
Languages: Hindi, Bengali, and English (mandatory)
Freshers and experienced candidates are welcome
Job Overview
We are seeking enthusiastic and customer-focused individuals to join our BPO operations across various processes including Voice, Non-Voice, Sales, Semi-Sales, and Customer Support. The role requires strong communication skills, the ability to resolve queries effectively, and a professional, customer-friendly attitude.
Key Responsibilities
Handle inbound and outbound calls or chats as per process requirements
Address and resolve customer queries promptly and accurately
Promote products and services in Sales & Semi-Sales processes
Maintain accurate records of calls, chats, and customer interactions
Update internal systems and databases with relevant information
Work in rotational shifts as per business requirements
Benefits
Competitive salary with performance-based incentives
Comprehensive training provided for freshers
Career growth and internal promotion opportunities