Job Title: BPO Call Centre Executive
➡️Job Description:
We are hiring BPO Call Centre Executives to manage customer interactions via phone, email, or chat.
➡️The role involves handling inquiries, resolving issues, and ensuring customer satisfaction in a fast-paced environment.
⏩Key Responsibilities:
✅Handle inbound/outbound calls or chats.
✅Resolve customer queries and complaints.
✅Follow communication protocols and scripts.
✅Meet performance and quality targets.
⏩Requirements:
✅Good communication skills (English and/or regional languages).
✅Basic computer knowledge.
✅Flexible to work in shifts.
✅Experience in customer service is an advantage