Visit customers/clients at their premises to collect and verify required documents as per company protocols.
Ensure proper verification of documents like ID proof, address proof, and other supporting paperwork during the visit.
Submit collected documents to the back office or upload them digitally through the company’s app or portal.
Maintain daily records and reports of visits, collections, and status updates in coordination with the supervisor.
Communicate professionally with clients to clarify document requirements and provide support for any queries.