We are seeking detail-oriented and proactive Field Auditors to conduct revenue leakage audits at OYO partner properties. The auditor will be responsible for on-ground auditing, identifying revenue discrepancies, ensuring compliance with SOPs, and providing insights for revenue improvement.
Conduct physical audits at OYO partner properties as per the mandate and audit guidelines.
Check and verify guest bookings, occupancy, walk-ins, and OTA entries against system data.
Identify revenue leakages (e.g., underreported bookings, unaccounted check-ins).
Review front desk registers, check-in/out logs, and payment records.
Capture photographic evidence of discrepancies or violations.
Submit audit reports with accuracy, clarity, and on-time delivery.
Escalate major deviations and fraud cases to audit supervisors or the client.
Educate property staff on OYO policies and encourage proper documentation.
Maintain confidentiality and integrity throughout the audit process.
Education: Minimum Graduate (B.Com / BBA preferred)
Experience: 0–2 years of field audit/sales operations/hospitality audits (Freshers can apply with training)
Skills:
Strong analytical and observational skills
Proficiency in MS Excel / Google Sheets
Good verbal and written communication
Ability to travel extensively (bike preferred)
Tools: Android smartphone with a good camera, Internet access
Adherence to deadlines and quality audit standards
Maintain audit ethics and non-biased reporting
Ability to handle challenging field situations professionally