Executive Client Service

Job Description: Client Service Executive

Company: cFIRST
Location: Ahmedabad, Gujarat
Job Type: Full-Time 

About cFIRST

cFIRST is a leading background verification and talent solutions provider based in Ahmedabad, committed to delivering exceptional client experiences through innovative and reliable services. We are seeking a dynamic Client Service Executive to join our team and contribute to our mission of excellence.

Job Summary

The Client Service Executive will be responsible for managing client relationships, ensuring seamless communication, and delivering high-quality service to meet client expectations. This role involves coordinating with clients, addressing their queries, and collaborating with internal teams to ensure timely and accurate delivery of services.

Key Responsibilities

• Act as the primary point of contact for assigned clients, understanding their needs and ensuring satisfaction. 

• Manage client inquiries, complaints, and requests promptly and professionally via email, phone, or in-person meetings. 

• Coordinate with internal teams (e.g., operations, verification, and HR) to ensure timely delivery of services. 

• Maintain accurate records of client interactions, service agreements, and project statuses using CRM tools. 

• Prepare and share regular reports on client account status, service delivery, and feedback. 

• Identify opportunities to upsell or cross-sell services to enhance client engagement. 

• Ensure compliance with company policies and industry standards in all client interactions. 

• Contribute to process improvements to enhance client experience and operational efficiency.

Qualifications and Skills

• Education: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field. 

• Experience: 1-3 years of experience in client servicing, customer support, or a related role (freshers with strong communication skills may be considered). 

• Skills: 

  • Excellent verbal and written communication skills in English.

  • Strong interpersonal and relationship-building skills. 

  • Ability to multitask, prioritize, and work under tight deadlines. 

  • Proficiency in MS Office (Word, Excel, PowerPoint). 

  • Problem-solving skills with a client-centric approach. 

  • Knowledge of background verification or HR services is an advantage but not a mandate.

• Attributes: Proactive, detail-oriented, team player, and adaptable to a fast-paced environment.

Work Environment

• Location: Ahmedabad, Gujarat (on-site). 

• Work Hours: Standard business hours with occasional flexibility for client meetings or deadlines. 

• Travel: Minimal, as required for client meetings within Ahmedabad.

Why Join cFIRST?

• Opportunity to work with a growing organization in the background verification industry. 

• Collaborative and supportive team culture. 

• Career growth opportunities with exposure to diverse clients and projects.

How to Apply

Interested candidates can submit their resume and a brief cover letter to cfirst.recruitment@cfirstverify.com with the subject line “Client Service Executive – Ahmedabad.” Applications will be reviewed on a rolling basis. 

cFIRST is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 3 years of experience.

Executive Client Service job గురించి మరింత

1. Executive Client Service jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 0 - 3 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹15000 - ₹22000 నెలకుని మీరు ఆశించవచ్చు. ఇది అహ్మదాబాద్లో Full Time Job.
3. Executive Client Service job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ Executive Client Service jobకు 5 working days ఉంటాయి.
4. ఈ Executive Client Service jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ Executive Client Service jobకు కంపెనీలో ఉదాహరణకు, CFIRST BACKGROUND CHECKS LLPలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ Executive Client Service రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: CFIRST BACKGROUND CHECKS LLP వద్ద 10 Executive Client Service ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ కస్టమర్ మద్దతు / టెలికాలర్ jobకి పురుష, మహిళా అభ్యర్థులు apply చేసుకోవచ్చు.
8. ఈ Executive Client Service Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ Executive Client Service job Day Shift కలిగి ఉంది.