We're seeking a responsive and customer-focused Email & Chat Support representative to provide timely and effective support to our customers. Responsibilities include:
- Responding to customer inquiries via email and chat
- Resolving customer issues and concerns
- Providing product/service information
- Maintaining accurate records of customer interactions
- Meeting customer satisfaction and response time targets
Strong communication, problem-solving, and interpersonal skills are essential. If you're a patient and customer-centric individual with excellent written communication skills, we'd love to hear from you!