Customer Support Associate – Voice, you will be handling inbound voice calls
• Language Proficiency: English (common), Kannada, Telugu
• Stipend: INR 15,000 – 18,000/month
• Only Freshers
• Location : Seegehalli, Krishnarajapuram, Bangalore
• 9 hours/day (including 1-hour break)
• 6 days/week
• Rotational shifts in a 24/7 environment
• Common shifts: 9 AM – 5 PM, 10 AM – 6 PM
• Late shifts: 3 PM – 12 AM, 4 PM – 1 AM, 5 PM – 2 AM, 6 PM – 3 AM
• Company-arranged drop-off service available for shifts ending after 9:30 PM
Key Responsibilities:
• Handle inbound customer queries over the phone.
• Provide accurate and timely information and solutions.
• Maintain high levels of customer satisfaction.
• Adhere to company communication protocols and policies.
• Collaborate with team members to ensure seamless operations.