Location: Bangalore, Karnataka
Industry: Business Services – Customer Support (Voice Process)
Monthly In-Hand Salary: ₹15,000 – ₹20,000 in hand
About the Role:
Writer Business Services Pvt. Ltd. is expanding its operations across India and is looking for enthusiastic and dedicated Customer Support Associates in Bangalore. This is an excellent opportunity to gain hands-on experience in customer service, with potential for long-term career growth.
You will be responsible for handling inbound voice calls (primarily internal, non-sales), providing timely support and resolution to customer queries.
Handle customer calls professionally and efficiently.
Address queries, resolve concerns, and manage complaints.
Maintain records of customer interactions and follow-up actions.
Deliver accurate information to resolve issues effectively.
Collaborate with other teams to manage complex issues when necessary.
Uphold company communication protocols and standards.
Minimum Qualification:
Undergraduates
Graduates
Languages Required: Average in English and at least one of the following: Kannada or Tamil
Experience Range: Freshers can apply
Work Days: 6-day work week
Shift Type: Rotational shifts in a 24/7 work environment
Common shifts: 9 AM – 5 PM, 10 AM – 6 PM
Late shifts: 3 PM – 12 AM, 4 PM – 1 AM, etc.
Drop-off service provided for shifts ending after 9:30 PM
Internal Job Postings (IJP): Available every 6 months
Incentive Programs: Attractive monthly and special-day incentives for high performers
Writer Business Services Pvt Ltd
Feel Free to Contact us
Devansh Gupta : +91 9166182784
Ranjana Agarwal : +91 77429 60824