🚨 We are Hiring – Customer Support Executive (Acer Process) 🚨
📍 Location: [Specify City/Office Location] – Work from Office
🕒 Employment Type: Full-time
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📝 Job Summary
We are hiring enthusiastic and detail-oriented Customer Support Executives for the Acer process. The role involves providing technical & non-technical assistance to customers, handling queries related to computer systems, and ensuring customer satisfaction through effective communication in Hindi and English.
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🛠 Key Responsibilities
💻 Handle customer queries on Acer desktops, laptops & accessories
🖥 Troubleshoot issues like Blue Screen Errors, hardware/software differences, storage types
📚 Guide customers on computer components, OS, and specifications
🗂 Maintain accurate customer records in the system
📞 Follow Acer’s professional communication standards
🔄 Work in rotational shifts with timely resolution of assigned tickets
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🎓 Qualifications
📜 Education: B.Com, BBM, B.Sc, BA, Diploma, BCA
🚫 Not eligible: BE, B.Tech
🗣 Languages: Hindi & English (Good English required)
🎯 Versant Level: 5
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⏳ Work Schedule
📅 6 days working + 1 rotational off
⏰ Shifts:
👩 Females: 7 AM – 8 PM (Rotational)
👨 Males: 7 AM – 12 Midnight (Rotational)
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💰 Compensation & Benefits
🆕 Fresher: ₹23,000/-
💼 Experienced: Up to ₹25,000/-
🎁 Quarterly Bonus: ₹4,215/-
📈 Additional performance incentives
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📌 Openings: 100
📞 Contact: 7380964424
📧 Email: anushkawcpl05@gmail.com
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