Job Title: Customer Support Executive
Company: UrbanStandz Pvt. Ltd.
Location: HSR Layout, Bangalore
Salary: ₹18,000 – ₹25,000 per month
Experience: 6 months to 1.5 years
Language Requirement: Kannada (Mandatory)
UrbanStandz Pvt. Ltd., a fast-growing company in [insert industry or nature of business, if known], is looking for a proactive and customer-oriented Customer Support Executive to join our team at HSR Layout, Bangalore. The ideal candidate will be fluent in Kannada, have excellent communication skills, and possess prior experience in handling customer interactions via phone, email, or chat.
Handle inbound and outbound customer calls professionally and empathetically
Resolve customer queries related to products/services, orders, and complaints
Maintain a high level of customer satisfaction through timely follow-ups
Coordinate with internal departments to ensure customer issues are addressed
Document and track customer interactions using CRM or internal tools
Escalate unresolved issues to the appropriate teams when necessary
Experience: 6 months to 1.5 years in customer service/support roles
Language: Fluency in Kannada is mandatory; knowledge of English/Hindi is a plus
Excellent verbal and written communication skills
Good problem-solving ability and attention to detail
Basic computer skills and familiarity with MS Office/CRM systems
Location: UrbanStandz Pvt. Ltd., HSR Layout, Bangalore
Salary: ₹18,000 to ₹25,000/month (based on experience and performance)
Work Days: [Specify working days and shifts, if applicable]
Joining: Immediate or within [insert time, if applicable]