Greatings of the day,
We are hiring for the role of Subject Matter Expert (SME)-Blended Process
Location-Govandi
Job Description-
- Role will be to handle inbound calls
1. Respond promptly and professionally to incoming customer inquiries in person, by Telephone or by Email.
2. Maintain an updated knowledge of our products, services, and customer service policies
3. Document customer interactions when necessary.
4. Explain simply and clearly in response to customer Queries
5. Recommend new products or services or make suggestions about features and benefits
6. Establish and maintain good support with customers by using positive language
7. Responsible for the Sales Process.
8. Perform Other Duties as assigned.
9. Exposure of doing corporate tie-ups
If Interested , kindly share your updated CV
Thanks & Regards
Akshaya HR executive
Unicorn HR