We are looking for a Customer Support Executive to join our team Transit Point Logistics Pvt Ltd . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics . The role offers CTC Salary and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Making MIS reports
Job Requirements:
The minimum qualification for this role is 12th and 0-5 Years Exeperience . You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a
6 Working Days week during the Day shift.