We are currently having openings in our Voice Process (L2) – 100% work from office.
With fixed salary &Contractual hiring.
Contract Till 31st Oct, 2025. Based on performance and business requirement contract may get extended.
· Designation-
· Customer Support Associate (L2).
· Job Profile-
· Have to resolute customer’s query Voice Call
· Mandatory Criteria-
· Min HS Passed.
· Fresher & experienced both can apply
· Excellent verbal communication skill in English & Hindi without major MTI for Voice process
· Should have not applied for any Flipkart interview in last 3 month
· Customer orientation.
· Ready to work in 24/7 Shifts
· No planned leave for upcoming 3 months after joining
· 5 Days working 2 days’ rotational week off
· 10 hour of the day, 9 hrs. work and 1-hour break
· Should have a typing speed of 30WPM with 90% accuracy
· Interview Structure-
· HR round - General check. –
· Typing Test
· OPS round – General Check
· Voice Versant (V4 and above)
· PMAP
· Client Round – Video Call
· Payouts –
· Salary for minimum 6 months’ experience candidate – Approx 15.3k – 16k in-hand based on interview and versant score
· Fresher- 15 k Approx in hand
· Pick up or drop for odd shifts
· Training Can be at night.
· Documents Required –
· Education Mark sheets
· Aadhar Card
· Pan Card
· Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)