Company name: Startek
Job Title: Key Account Manager (KAM)
Location: Shivajinagar, Bangalore
Job Type: Full-Time, Work from Office
Working Days: 6 Days a Week
CTC: ● Freshers (MBA): Up to ₹25,000/month
● Experienced (Min. 1 year): Up to ₹30,000/month
Qualifications:
● MBA Fresher or Graduate with a minimum of 1 year of relevant experience
● Fluent in English and Hindi (mandatory)
Key Skills Required:
● Strong communication and interpersonal skills
● Excellent in negotiation and objection handling
● Basic understanding of e-commerce platforms and products
● Sales acumen with a sharp thought process
● Proficiency in basic calculations
○ Must know how to calculate Percentage, Average, and Profit/Loss
Key Responsibilities:
● Act as the primary point of contact between clients and internal teams
● Build and maintain strong, long-lasting client relationships
● Understand client needs and objectives to provide strategic solutions
● Manage accounts, resolve queries, and ensure customer satisfaction
● Collaborate with cross-functional teams to ensure timely delivery and service excellence
● Analyze data and performance metrics to offer insights and support decision-making