💼 Position:
Telecaller Executive (Customer Support)
(Voice -Process (Target/No Target)
📝 Role:
• Key Responsibilities:
• Manage outgoing calls in a professional manner.
• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
🎓 Eligibility:
• Any Degree
• Languages: Tamil
• Tamil communication skills
🕒 Shift Timings: 9:30 AM – 6:30 PM
📅 Sunday - working for 2 Sundays, So you can take 2 week-off days on weekdays )
💰 Salary: ₹13,000 – ₹16,000 / month
📍 Location: Kilpauk, Chennai
Address- Office No 4th Floor, Alsa Towers, No 43, Poonamallee High Rd, Taylors Road Bus Stop,