We are hiring enthusiastic and experience Customer service Executive for our company for our SHINEEDTECH PROJECTS PRIVATE LIMITED . This is an excellent opportunity for fresher and early -career professional to gain hand -on-experience .
Key Responsibilities:
• Respond to customer inquiries via phone, email, or chat
• Resolve product or service issues quickly and effectively
• Handle inbound & outbound calls
• Follow up to ensure full resolution of customer concerns
• Maintain customer records by updating information in the CRM system