We are Hiring For voice and chat process
Job Description:
We are looking for a Customer Support Executive to join our team. In this role, you will assist customers by answering their queries through chat and voice calls. If you're a good communicator, friendly, and have a passion for helping people, we'd love to have you on board!
Key Responsibilities:
• Respond to customer inquiries via chat and voice calls.
Provide accurate information about products and services.
• Resolve customer complaints and issues in a timely manner.
• Maintain a positive and professional attitude while interacting with customers.
• Follow company guidelines and processes to ensure quality service.
• Record customer interactions and feedback for future reference.
Requirements:
• Fresher’s and Experienced candidates are welcome to apply.
• Good communication skills in English (both written and verbal).
• Basic computer knowledge (typing, browsing, using software tools).
• Ability to stay calm and polite under pressure.