Job : Customer service
Job type: Full time
Job location: Ghansoli
About the role :
We are seeking a friendly, detail oriented Customer service to join our team. You will be the first point of contact for customers, assisting with inquiries, resolving issues and ensuring a positive customer experience.
Key Responsibilities:
Provide accurate information about products, service and policies.
Handle complaints, troubleshoot problems, escalate issues as needed.
Process orders, forms, applications and request
Follow up with customers to ensure satisfaction and issue resolution
Meet individual and team performance