We are looking for a Customer Support Executive to join our team at Guduchi Ayurveda Private Limited to handle Patient calls, provide exceptional customer support and resolve queries related to Diabetes . The role offers an attractive in-hand salary of ₹15000 - ₹21000 and opportunities for growth.
Key Responsibilities:
Handle Patient calls professionally and efficiently.
Address Patient queries, resolve concerns and manage complaints and book appointments.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 10th Pass and 1 - 5 years of experience. You will be responsible for addressing Patient queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift ( Mon to Sat).