We are looking for a Customer Support Executive to join our team Grafixwale. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns. The role offers In Hand Salary of Rs. 20,000 - 28,000 per month and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
Candidates must be proficient in English. Candidates must be open to a Working 6 days a week.
Interested candidates whatsapp on 9766487680.