Job Title:• Customer Success Associate / Customer Support Executive
Company:• PhonePe – CX
Location:• Sector 18, Gurugram, Haryana 122016
Work Mode:• Work From Office
Job Overview
PhonePe is hiring enthusiastic individuals for the role of Customer Success Associate (Customer Support Executive) to handle customer queries in a domestic process. We welcome both freshers and experienced professionals who possess excellent communication skills in English and Hindi.
Key Responsibilities
• Handle customer queries efficiently and professionally.
• Provide timely and effective solutions to customer issues.
• Ensure high levels of customer satisfaction through excellent service.
Required Skills
• Excellent verbal and written communication skills in English and Hindi.
• Strong problem-solving abilities and a customer-centric approach.
Qualifications
• Graduation is mandatory.
Experience
• Freshers and experienced candidates are welcome to apply.
Compensation•
• Salary: ₹21,000 – ₹23,000 CTC
Work Schedule
• 24/7 rotational shifts.
• 6 days working with 1 weekly off.