Job Title: Customer Executive (Non-Sales)
Job Description:
We are looking for a Customer Executive to manage and resolve customer queries, provide information, and ensure a positive customer experience. This role does not involve sales or targets.
Responsibilities:
Handle inbound customer calls, emails, or chats.
Resolve customer issues or escalate as needed.
Provide accurate information about products or services.
Maintain records of interactions and follow-ups.
Ensure customer satisfaction through professional communication.
Requirements:
Good communication skills (verbal and written).
Basic computer knowledge.
Patience and problem-solving attitude.
Previous customer service experience is a plus.
Work Type: Full-time