Job Description: Call Center Executive (Hindi-Speaking, Outbound Sales)
Position: Call Center Executive
Experience: 1-2 years
Location: Chennai - Nandanam
Shift: Rotational Shift
Job Overview:
We are looking for a dynamic and motivated Call Center Executive with 1 to 2 years of experience in
outbound sales. The ideal candidate will have strong communication skills in Hindi, a positive
attitude, and the ability to achieve sales targets through effective outbound calling. You will be
responsible for engaging with potential customers, pitching products or services, and closing sales.
Key Responsibilities:
• Outbound Sales Calls: Make outbound calls to potential customers to introduce and sell
products or services.
• Lead Generation: Identify new sales opportunities through research and cold calling.
• Product Knowledge: Stay updated on product details, features, and benefits to effectively
communicate with customers.
• Customer Engagement: Build and maintain positive relationships with customers by
addressing their queries and concerns in a professional and friendly manner.
• Sales Targets: Meet or exceed sales quotas and performance metrics.
• Record Keeping: Maintain accurate records of customer interactions, sales, and feedback in
the CRM system.
• Follow-Up: Follow up with leads and prospects to close sales or provide additional
information.
• Upselling and Cross-Selling: Proactively suggest additional products/services to existing
customers where applicable.
• Team Collaboration: Work closely with the sales team to share insights and improve sales
processes.