Customer Support Executive – US Healthcare (Inbound Voice)
Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)
Night Shift aligned with U.S. time zones
Days Off: Fixed weekends – Saturday & Sunday
Rotation: Monday to Friday workweek
As a part of our US healthcare support team, you will:
Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.
Resolve queries professionally and accurately, ensuring timely issue resolution.
Listen actively, empathize, and provide clear, personalized support.
Strive for exceptional customer satisfaction in every interaction.
Strong communication skills in English (verbal & written), preferably US accent-neutral.
Minimum 12th pass; graduation or diploma is a plus.
Comfortable working night shifts in U.S. time zones.
Preferred: Fresher/Prior experience in inbound voice support, especially in international/US healthcare.
In-hand Salary: ₹15,000–₹19,000 per month
Travel Allowance + Subsidized Meals
Free Cab Drop after night shift
Attendance Bonus: ₹1,000 per month
Annual Performance Bonus: Up to ₹15,000
PF & ESI coverage
No sales pressure or targets—focus on service excellence.
Mon–Fri schedule ensures consistent work-life balance.
Team-oriented, supportive environment within a professional BPO setting.
Interested candidates are encouraged to apply immediately:
Call or WhatsApp: HR Akanksha (7007595468)
Email: akanksha.k15@careercomfort.co.in