⮚ Graduating in any stream is a mandate
⮚ 100% WFO
⮚ Minimum 1 year customer support role (exp working on escalation desk would be a plus)
⮚ Flexible working in all the shifts (Should be willing to work for the customer without having
constraints to timings/shifts)
⮚ Excellent spoken (English & Hindi) and written language skills (English) with an ability to
compose a grammatically correct, concise and accurate written response
Hiring Criteria:
● Language: English and Hindi fluency (Versant B1 - CEFR Rating) (Versant 4)
● Typing proficiency - Typing test (30 WPM with 85% accuracy)
● Customer Service Mindset - Psychometric test