Hiring For M-Pocket (Voice Process)
Job Highlights:
Designation: Customer Support Associate
CTC: 12500/- Per Month
Incentive: 10,000
Languages: Hindi-English
Qualification: 12th pass/Graduate and above
Gender: Both
Job Benefits: PF + ESIC
Training Period: 5k Stipend (30 DAYS)
Location: Bhopal
Job Description:
⦁ Answer incoming calls & out-going calls from customers with inquiries on product orders.
⦁ Analyze customer issues and assist in resolving within the required timeframe.
⦁ Coordinate with customers and ensure appropriate questioning to identify issues.
⦁ Manage all customer inquiries and summarize to present to management.
⦁ Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.
⦁ Maintain accuracy of all data and verify the same for all customer services.
⦁ Proven customer service/support experience.
⦁ Excellent communication and presentation skills.
•Requirements:
⦁ Clarity of speech and thought is expected with basic computer knowledge.
⦁ Ready for rotational shifts & rotational week offs.
⦁ Immediate joiners Preferred.
Interested candidate can contact on 9303299754.