customer service Executive

Job Description:

Archishtech Solutions is actively hiring for the position of Telecaller / Customer Service Executive – Insurance Medicals to join our fast-growing team in Bangalore.

This is an exciting opportunity for candidates who are enthusiastic about communication, customer coordination, and client servicing in the insurance sector. The role primarily involves scheduling medical checkups for customers applying for life or health insurance, ensuring a smooth and timely appointment process.

If you have excellent communication skills and want to build your career in customer support and operations, this role is ideal for you. Freshers with good language proficiency and a customer-centric approach are also welcome to apply.

Key Responsibilities:

• Make outbound calls to insurance customers to schedule medical checkups as part of policy issuance

• Clearly explain the medical appointment process, documentation, and necessary preparations to customers

• Coordinate with diagnostic centers, home collection agents, and healthcare professionals for appointment bookings

• Manage rescheduling requests and follow up with customers and diagnostic centers to ensure completion

• Maintain accurate records of all calls, interactions, and appointments in CRM tools

• Ensure timelines set by insurance companies are adhered to for checkup completion

• Work closely with insurance partners to resolve queries and handle special cases

• Send reminders to customers to ensure attendance and reduce no-shows

• Uphold data privacy and ensure all customer interactions are logged accurately

Eligibility Criteria:

• Minimum Qualification: SSLC, PUC, or any Degree

• Language Proficiency: Good communication in English and Hindi is mandatory. Additional languages such as Kannada, Telugu, or Tamil are preferred

• Excellent interpersonal skills and a customer-focused approach

• Comfortable with voice-based roles and handling outbound calls

• Basic computer knowledge and familiarity with CRM tools is a plus

• Willingness to work from the office in Kudlu Gate, Bangalore

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 2 years of experience.

customer service Executive job గురించి మరింత

1. customer service Executive jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి 12వ తరగతి పాస్, అంతకంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 0 - 2 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹16000 - ₹18000 నెలకుని మీరు ఆశించవచ్చు. ఇది బెంగళూరులో Full Time Job.
3. customer service Executive job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ customer service Executive jobకు 6 working days ఉంటాయి.
4. ఈ customer service Executive jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ customer service Executive jobకు కంపెనీలో ఉదాహరణకు, ARCHISHTECH SOLUTIONS (OPC) PRIVATE LIMITEDలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ customer service Executive రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: ARCHISHTECH SOLUTIONS (OPC) PRIVATE LIMITED వద్ద 10 customer service Executive ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ కస్టమర్ మద్దతు / టెలికాలర్ jobకి పురుష, మహిళా అభ్యర్థులు apply చేసుకోవచ్చు.
8. ఈ customer service Executive Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ customer service Executive job Day Shift కలిగి ఉంది.