We're Hiring: Customer Relationship Manager (CRM) l Exportersworlds – B2B Marketplace
Location: Kanpur (Only candidates currently residing in Kanpur will be considered)
Experience Required: 0 to 1 year
Employment Type: Full-time
Working Days: Monday to Saturday
Working Hours: 10:00 AM to 7:00 PM
Industry: B2B Marketplace / Export-Import / Digital Trade
About Us:
Exportersworlds, a fast-growing B2B platform connecting global exporters and buyers, is seeking a proactive and customer-focused Customer Relationship Manager (CRM) to join our team. This role is ideal for individuals who are passionate about building long-term relationships and providing exceptional service to clients.
Key Responsibilities:
Manage and strengthen relationships with existing clients
Understand client needs and provide suitable solutions and support
Coordinate with internal teams to ensure timely resolution of client queries
Follow up on client feedback and ensure customer satisfaction
Maintain accurate records of customer interactions using CRM tools
Required Skills and Qualifications:
0 to 1 year of experience in a customer-facing or relationship management role
Excellent communication and interpersonal skills
Strong problem-solving and coordination abilities
Familiarity with CRM tools or platforms is preferred
Ability to work under pressure and manage multiple accounts
Fluency in English and Hindi
Eligibility Criteria:
Only candidates currently based in Kanpur will be considered for this position.
Why Join Exportersworlds:
Be part of a rapidly growing B2B platform with global outreach
Work in a collaborative and performance-driven environment
Opportunity for professional growth and advancement
Competitive salary and performance-based incentives