Our innovative and growing company is searching for experienced candidates for the position of customer relations executive. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for customer relations executive
Organizes weekly and daily activities for addressing consumer complaints, including reviewing root cause analysis and remediation activities
Ensure timely and accurate customer and regulator responses that require cross-functional support, additional information, or in-depth work to resolve
Required to assist client services in a very smooth and supportive manner...
Qualifications for customer relations executive
At least 1 years of relevant experience in Sales Administration/ Customer Service/ Order Fulfillment related position(Freshers are also welcome with good communication skills)
Prior working experience from the telco industry will be a added advantage
Positive attitude with customer service mindset, ability to work in a team and positive attitude
Prioritize and handle multiple tasks, often within short periods of time with frequent interruptions and considerable pressure due to immediate deadlines
Experience in the customer relations field is a significant advantage