కస్టమర్ రిలేషన్షిప్ అసోసియేట్

Associate Client Relationship Manager (Incubator Role)

Job Location: Ahmadabad
Salary Range: No bar for the right candidate
Education: Minimum Bachelor's or Master's required

About Us

Hi there, I'm Bhavya Shah, Chief Strategy Officer at Winny Immigration and Education Services Ltd.

The journey of moving across borders has long been increasingly complex, involving extensive documentation, unclear guidelines, and uncertainty at every step. At Winny, we are passionate about helping individuals and families achieve their overseas aspirations. Whether it is to travel, study, work, migrate, or conduct business abroad, we simplify the visa and immigration journey with structured, transparent, and client-focused solutions that deliver clarity, speed, and confidence.

Drawing on over four decades of experience, Winny has shaped cross-border movement by connecting over 10 million clients to their overseas aspirations. We are a publicly listed company, recognized as the most trusted visa consulting brand in India. We have 8 global offices with services spanning Travel, Education, Work, Business/Investment, Migration, and Skill Development.

Winny's Winning Culture is guided by 5 core values—Rigorous Focus on Customers, Eagerness to Learn, Collaborative Ownership (teamwork), Empathy, and Creating Impact Through Innovation. We encourage curiosity, innovation, and continuous transformation.

We are an equal opportunity employer, welcoming applicants from diverse backgrounds to apply.

The Opportunity

As an Associate Client Relationship Manager at Winny, you will play a pivotal role in working directly with the Chief Strategy Officer (CSO). This isn't about following existing paths—it's about creating new ones. You will:

• Work closely with our customers to deliver exceptional Visitor Visa / PR service experiences

• Collaborate with internal teams to design delightful service workflows by consistently gathering customer feedback

• Handle end-to-end visa applications with precision and compliance, ensuring they are processed on time and within scope

• Monitor client satisfaction and service quality, gathering feedback to make data-driven improvements and ensure zero refunds/escalations

• Define clear client requirements and service metrics, effectively communicating updates and maintaining timely communication

• Experiment with new tools and service models to drive efficiency and innovation

• Manage visa processes for countries including Canada, Australia, UK, USA, Singapore, and New Zealand

• Stay updated on changing visa legislation and guidelines across multiple countries

You will be an individual contributor with significant autonomy, ownership, and learning opportunities—ideal for someone who thrives in fast-paced, start-up-like environments, reporting directly to the Chief Strategy Officer at Winny.

About You

• You care deeply about delivering meaningful value to customers

• You have excellent communication, problem-solving, and time-management skills

• You're a self-starter and willing to venture outside of defined responsibilities

• You are curious, adaptable, and prioritize a growth mindset

• At least 2 years of client relationship management experience is a nice bonus but not required (immigration, education, or service industry preferred)

• You are proficient in English and can hold thoughtful, fluent conversations with customers to collect feedback and shape service direction

• You are familiar with using AI to boost efficiency and productivity

Perks at Winny

• Direct mentorship and exposure with the CSO

• Fast learning curve and high-growth opportunities

• Chance to design innovative client service models

• Open, collaborative, and experimental culture

• Attractive incentive structure

Winny Immigration is proud to be an equal opportunity employer. We are committed to fair practices regardless of race, religion, gender, orientation, age, marital status, or disability. If you require any accommodation during the hiring process, we'll ensure an accessible and inclusive experience.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 6 years of experience.

కస్టమర్ రిలేషన్షిప్ అసోసియేట్ job గురించి మరింత

1. కస్టమర్ రిలేషన్షిప్ అసోసియేట్ jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 1 - 6 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹20000 - ₹40000 నెలకు + ఇన్సెంటివ్‌లుని మీరు ఆశించవచ్చు. ఇది అహ్మదాబాద్లో Full Time Job.
3. కస్టమర్ రిలేషన్షిప్ అసోసియేట్ job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ కస్టమర్ రిలేషన్షిప్ అసోసియేట్ jobకు 6 working days ఉంటాయి.
4. ఈ కస్టమర్ రిలేషన్షిప్ అసోసియేట్ jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ కస్టమర్ రిలేషన్షిప్ అసోసియేట్ jobకు కంపెనీలో ఉదాహరణకు, WINNY IMMIGRATION & EDUCATION SERVICES LIMITEDలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ కస్టమర్ రిలేషన్షిప్ అసోసియేట్ రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: WINNY IMMIGRATION & EDUCATION SERVICES LIMITED వద్ద 1 కస్టమర్ రిలేషన్షిప్ అసోసియేట్ ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ కస్టమర్ మద్దతు / టెలికాలర్ jobకి పురుష, మహిళా అభ్యర్థులు apply చేసుకోవచ్చు.
8. ఈ కస్టమర్ రిలేషన్షిప్ అసోసియేట్ Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ కస్టమర్ రిలేషన్షిప్ అసోసియేట్ job Day Shift కలిగి ఉంది.