- Handle inbound customer calls related to US healthcare services.
- Assist patients and healthcare providers with queries regarding claims, billing, eligibility, and
benefits.
- Maintain accurate records of conversations and ensure timely follow-up on unresolved issues.
- Adhere to compliance and quality standards while delivering excellent customer service.
Work Environment:
- Fast-paced and process-driven work culture.
- Opportunity for growth and performance-based incentives.
- US Healthcare voice process