కస్టమర్ కేర్ సర్వీస్

Industry Type: BPO

గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ

All genders

6 days working | Day Shift

Aadhar Card

Job Description: We seek dynamic, motivated, and enthusiastic Customer Support Representatives to join our team! This role involves providing exceptional service to our customers over the phone. As a Customer Support Representative, you will be the first point of contact for customers and play a key role in resolving their queries and providing support. Key Responsibilities:- Handle inbound customer calls and provide solutions to their queries and concerns.- Assist customers with product information, order processing, and troubleshooting.- Maintain a positive, empathetic, and professional attitude toward customers at all times.- Respond to customer inquiries in a timely and efficient manner.- Document customer interactions, ensuring accurate information is recorded in the system.- Follow company policies and procedures to resolve customer issues effectively.- Work closely with the team to meet daily targets and performance goals.Requirements:- Education: Any Graduate - Skills: - Good communication skills in English - Basic computer knowledge. - Ability to handle customer complaints with patience and professionalism. - Excellent problem-solving skills and a customer-centric approach.Job Features:- Working Days: 6 Days a Week (1 rotational weekend off).- Shift Timings: Day- Salary: Up to 2.2LPA Why Join Us?- Opportunity to kick-start your career in customer service.- Work in a supportive and friendly environment.- Grow within the company with opportunities for career advancement.If you're passionate about customer service and are ready to begin your career with a reputable company, we’d love to hear from you!