Customer Service Representative (Experienced)
Location: Urmi Corporate Park, Powai, Mumbai
Role : Customer Service Representative
Eligibility : Minimum HSC + Relevant Experience
Salary : ₹18,000 to ₹26,000 (In-hand)
Note : Salary depends on years of experience & last drawn
Work Days : 6 days (1 fixed week off between Monday to Sunday)
Timings :
Males : Fixed afternoon shift ( 1 PM–10 PM or 2 PM–11 PM )
Females : Fixed afternoon shift 12 PM–9 PM
Responsibilities:
Handle inbound customer queries via calls, email, WhatsApp
Share product info, assist with orders, resolve issues
Provide accurate, complete, and professional support
Ensure customer satisfaction & handle escalations.