What you will do:
● Answer calls professionally to provide information about pet products and services or obtain details of complaints.
● Keep records of customer interactions and transactions.
● Follow up to ensure that appropriate actions were taken on customers' requests.
● Refer unresolved customer grievances or special requests to the designation department for further investigations
What we offer:
● Competitive salaries
● A well-planned insurance cover for you and your family
● A team with smart, empathetic, and ambitious people who genuinely want to make a difference in the pet care space
● A culture of ownership and mutual care so you don't just learn, but also thrive