Job Responsibilities / Authorities
* Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool
* Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes
* Walk customers/ Provide navigational support on self service portal
* Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines
* Place outbound calls to customers when required in line with Client / Company guidelines