కస్టమర్ కేర్ ఎగ్జిక్యూటివ్

Job Summary:

We are seeking an experienced ERP Functional Consultant to join our team. This individual will be responsible for implementing and optimizing ERP solutions, ensuring they meet the needs of the organization, and supporting business users in effectively leveraging the system. The ideal candidate will possess deep functional knowledge of ERP applications and be capable of mapping business processes to system functionalities.

Key Responsibilities:

1. ERP Implementation & Configuration:

   • Lead the configuration of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite, etc.) to meet business requirements.

   • Collaborate with business stakeholders to gather and document functional requirements.

   • Map business processes to ERP system functionalities and assist in system design and implementation.

   • Support data migration, system integration, and testing efforts.

2. Requirements Analysis & Solution Design:

   • Work closely with business units to understand their processes and identify areas for improvement using ERP software.

   • Translate business needs into functional specifications.

   • Recommend ERP best practices to optimize business operations.

   • Assist in the development of custom features or modifications to meet specific business needs.

3. Training & Support:

   • Provide end-user training on ERP system functionalities, workflows, and best practices.

   • Develop user documentation and training materials.

   • Act as a point of contact for end-user support and troubleshooting during and after system implementation.

   • Provide ongoing system support and maintenance post-implementation.

4. Testing & Validation:

   • Coordinate User Acceptance Testing (UAT) to ensure the system meets functional requirements.

   • Help design and execute test cases and ensure that the system works as expected across all business functions.

   • Work with technical teams to resolve any issues identified during testing.

5. Continuous Improvement:

   • Stay up-to-date with the latest ERP technologies and industry trends to recommend system upgrades or improvements.

   • Identify and drive improvements in ERP system performance and efficiency.

   • Continuously assess the effectiveness of the ERP system and propose enhancements based on business needs.

Required Skills & Qualifications:

• Education: Bachelor’s degree in Business, Information Technology, Computer Science, or related field.

• Experience: 3-5 years of experience in an ERP functional consultant role or similar position, preferably with [specific ERP system like SAP, Oracle, Microsoft Dynamics].

• ERP Knowledge: Strong understanding of ERP modules (Finance, Supply Chain, HR, Sales & Distribution, Manufacturing, etc.).

• Business Process Knowledge: Familiarity with business processes and practices across multiple departments.

• Technical Proficiency: Basic understanding of ERP system architecture, databases, and integrations.

• Analytical Skills: Strong problem-solving abilities and experience analyzing business requirements and proposing ERP solutions.

• Communication: Excellent interpersonal, communication, and presentation skills.

• Project Management: Experience working in a project environment, familiarity with Agile or Waterfall methodologies.

Preferred Skills:

• Certifications: ERP-specific certifications (e.g., SAP Certified, Oracle ERP Certified).

• Industry Expertise: Experience working with ERP in [industry-specific, e.g., Manufacturing, Retail, Healthcare].

• Change Management: Experience with change management processes, including stakeholder engagement and training.

Key Personal Attributes:

• Detail-Oriented: Capable of working with complex system configurations and business requirements.

• Adaptable: Ability to work in dynamic environments and manage multiple priorities.

• Team Player: Collaborative approach to problem-solving, working closely with business and technical teams.

• Client-Focused: Strong focus on delivering solutions that add value to the organization.

Work Environment:

• The position may require occasional travel for on-site consultations and project implementation.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 2 - 5 years of experience.

కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ job గురించి మరింత

1. కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి అన్ని విద్యాస్థాయిలు మరియు అంతకంటే ఎక్కువ 2 - 5 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹20000 - ₹25000 నెలకుని మీరు ఆశించవచ్చు. ఇది పూనేలో Full Time Job.
3. కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ jobకు 6 working days ఉంటాయి.
4. ఈ కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ jobకు కంపెనీలో ఉదాహరణకు, VRUSHALI INFOTECH PRIVATE LIMITEDలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: VRUSHALI INFOTECH PRIVATE LIMITED వద్ద 3 కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ కస్టమర్ మద్దతు / టెలికాలర్ jobకి పురుష, మహిళా అభ్యర్థులు apply చేసుకోవచ్చు.
8. ఈ కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ కస్టమర్ కేర్ ఎగ్జిక్యూటివ్ job Day Shift కలిగి ఉంది.