Tally, Accounting basics (added advantage)
Good listening and persuasion skills
Ability to handle customer queries confidently
Customer Support / Collections
Make outbound calls to customers in your regional language regarding overdue payments.
Follow up on pending EMIs and loan repayments.
Educate customers on payment deadlines, penalties, and repayment options.
Update customer interactions and payment statuses in the CRM system accurately.
Meet daily and weekly collection targets as set by the team leader.
Coordinate with the internal recovery team to resolve escalations or queries.
Shift: Day Shift (Monday to Saturday)
Training: On-the-job training provided
Work Mode: On-site – Bangalore
Competitive salary based on experience and market standards
Attractive incentives on successful collections
Weekly and monthly performance rewards
Career growth opportunities within the company
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