We are hiring enthusiastic and driven individuals to join our team as Customer Care Executives for Voice and Sales processes. You will play a key role in handling customer inquiries, resolving issues, and promoting banking and financial products/services through outbound calls.
Key Responsibilities:
Understand customer needs and provide effective solutions.
Ensure high levels of customer satisfaction.
Meet or exceed daily/weekly/monthly sales targets.
Accurately document all customer interactions in CRM systems.
Requirements:
Minimum educational qualification: 12th pass.
Age: 18–30 years.
Excellent verbal communication in English, Hindi, kannada.
6 months to 2 years of sales experience (preferably in credit cards, personal loans, or insurance).
Basic computer literacy and familiarity with CRM tools.
Willingness to work in rotational shifts (24/7) including weekends.