Contact customers to discuss overdue payments and establish repayment plans.
Negotiate and manage repayment schedules and financial arrangements.
Monitor accounts to identify outstanding debts and irregularities.
Maintain detailed and accurate records of collection activities.
Analyze customer accounts and develop strategies to improve collection rates.
Collaborate with the finance and customer service teams to resolve billing issues.
Follow legal and regulatory procedures in all debt recovery efforts.
Prepare regular reports on the status of collections and outstanding debts.
Its Collection process where we are looking for Punjabi speakers along with English speaking
6 months exp in any sales , customer service , Retention or collection will be considered.
5 days working and Saturday and sunday fixed off.