We are seeking dynamic and detail-oriented Recruitment Associates to join our CUSTOMER SUPPORT ASSOCIATE TEAM IN our partner company ACCENTURE for the VIRGIN MEDIA process. If you're passionate about
delivering a seamless customer experience, enjoy interacting with people, and thrive in a
fast-paced environment, we want to meet you!
Eligibility Criteria:
Graduation is mandatory (any stream).
Strong communication skills (verbal & written).
Willingness to work in a customer support role with high-quality standards.
Selection Process:
Versant Test
Client Discussion (CD) Round
Operations (OPS) Round
Role & Responsibilities:
Handle customer queries and provide effective resolutions.
Deliver support with a quality standard higher than UPS process.
Ensure excellent customer satisfaction through timely and professional responses.
Maintain process compliance and meet performance metrics.