🎧 We’re Hiring: Customer Support Executive – Rotational Night Shift
📍 Location: Mumbai, India
🕐 Shift: Rotational Night Shift (9 hrs between 6 PM to 6 AM)
🗓 Working Days: 5 Days a Week
🚐 Perks: Cab/Bus Facility Available
Are you someone who enjoys solving problems and helping people?
Do you have a calm and professional approach even under pressure?
If yes, we have the perfect opportunity for you!
🔹 Key Responsibilities:
• Handle inbound customer calls for queries, complaints, or service support
• Resolve issues efficiently and provide accurate information
• Ensure customer satisfaction through effective communication
• Escalate unresolved issues to the appropriate team
• Maintain professionalism and patience with every customer interaction
🔸 What We’re Looking For:
✔ Good English communication skills (written & verbal)
✔ Basic computer knowledge (typing, CRM usage, data entry)
✔ Polite, patient, and customer-oriented mindset
✔ Ability to work in a fast-paced environment
✔ Prior experience in BPO or customer service preferred but not mandatory
💼 Why Join Us?
• 5-day working schedule
• Cab/Bus facility for easy commute
• Learn & grow in a dynamic support environment
• Work with a supportive, process-driven team
📩 Interested?