A Customer Care Executive is responsible for handling customer queries, complaints, and support requests via phone, email, or chat. The role involves providing accurate information about products or services, resolving issues promptly, and ensuring customer satisfaction. Candidates should have strong communication skills, patience, and a problem-solving attitude. Basic computer knowledge and the ability to work under pressure are essential. Fluency in Hindi and English is usually required. Customer Care Executives play a key role in building trust and loyalty with clients, making them vital to any company focused on customer experience and service excellence.