Role & Responsibility
1] Able to make Quotation, Performa Invoice, Sales order in SAP
2] Follow-up for new leads and track until not crack the business
3] Overseeing customer services process
4] Co-ordinate with customer, sales person and internal department
5] Effective communication with customer by mail and verbally
6] Resolving customer complains brought to your attention.
7] Able to make MIS reports
8] Conducting customer survey and update the feedback
Skill
v Excellent interpersonal and written & oral communication skill
v Must be have bachelor degree or done Master
v Knowledge of CRM system.
v Computer skill
v Minimum 2 year experience for customer service