Skills: English + Hindi + Telugu
Qualification: Graduation
Salary: up to 5.5 LPA + Food etc
Experience: 0 to 4 Years
Job Summary:
We are looking for a Customer Service Associate to manage customer queries, resolve issues, and ensure a positive customer experience through voice, email, or chat support.
Key Responsibilities:
- Handle incoming customer queries via phone
- Provide accurate product/service information
- Resolve complaints efficiently and professionally
- Document customer interactions in CRM tools
- Coordinate with internal teams for issue resolution
- Follow up to ensure full customer satisfaction
Requirements:
- Good communication skills English & Hindi + Telugu
- Basic computer knowledge and typing speed
- Ability to remain calm under pressure
- Positive attitude and problem-solving skills
- Flexible to work in rotational shifts