Job Title :- Customer Service Associate
Location :- Gurugram , Haryana
What would be the roles and responsibilities
• Providing complete information about the product to the customer.
• Solving all product or service related issues of the customers.
• Preparing the Customer Service Guidelines
• Keeping a Record of the Customers
• Giving the right pitch to the potential customers, so they end up buying the product
or availing the services.
• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly.
• Providing the best possible solution to the queries of the customers.
• Making products and services reports by collecting and analysing the information
provided by the customers.
What we are looking for in a candidate
• Should be Confident & Dynamic.
• Should have a bent towards Sales.
• Excellent interpersonal and listening skills
• Good persuasion skill.
• Should be efficient in converting customer interest into sales.
• Good negotiation skills.
• Team Player
• Quick learner, creative and achiever.
• Passionate about work output
Desired Skills and Experience-
• SSC or higher education.
• Fresher or Experience
• Ability to communicate effectively Hindi & English language.
• Basic computer skills.
What do we offer?
• Amazing work culture.
• Complete Day shift.
• 6 Day working
• 1 Roster off
• Unlimited Incentives
• Good opportunity for career progression.
• GMC- Group medical coverage
• Gratuity is paid as per applicable law which is over and above total offered CTC.
Contact Person :- Priyanshi Bajpai (HR) // 9958650076 //Priyanshibajpai@policybazaar.com