Location: Andheri East
Job Title : Customer Support
Working Days : Mon-sat (Rotational Shifts)
About the Role
We are looking for enthusiastic and customer-focused individuals to join our support team. As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with queries, resolving issues, and ensuring a smooth customer experience. This role is ideal for fresh graduates or individuals starting their career in customer support.
Key Responsibilities
• Handle customer queries via phone in a professional and timely manner.
• Provide accurate information about products and services.
• Resolve customer complaints and escalate issues to senior teams when necessary.
• Maintain records of customer interactions, comments, and complaints.
• Ensure customer satisfaction by delivering excellent service.
• Collaborate with team members to improve processes and customer experience.
Regards,
HR Shweta
99875 39077
shweta.placementlocal@gmail.com