Customer Care Executive

Customer Care Executive (CCE) – Job Role

A Customer Care Executive (CCE) is responsible for handling customer queries and providing support through calls, emails, chats, or other communication channels. The role includes resolving customer issues, providing accurate information about products or services, maintaining customer satisfaction, and ensuring a positive customer experience.

Key Responsibilities:

• Attend inbound/outbound customer calls.

• Resolve customer complaints and queries professionally.

• Provide information regarding products, services, and company policies.

• Maintain customer records and update data in the system.

• Achieve performance and quality targets set by the company.

• Follow company guidelines and communication standards.

Skills Required:

• Good communication skills.

• Basic computer knowledge.

• Problem-solving ability.

• Customer-focused attitude.

• Ability to work in a team.

Qualification: 12th Pass / Graduate

Experience: Fresher & Experienced both can apply.

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• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 1 years of experience.