We are looking for a Inbound Customer Care Executives to join our team ileads Auxiliary Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to services. The role offers a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and above 18 years ( Max age- 28 years).
Walkin for spot offer and immediate joining. we have only 50 positions which are filling faster.
Visit between 9:30 am to 11:30 am for same day offer and joining option.
ileads Auxiliary Services
Kailash Tower, Race Course Road, Dehradun, Uttarakhand