We are looking for a Customer Support Executive to join our team Fusion CX Ltd to handle customer calls, provide exceptional customer support, and resolve queries related to the BPO/Customer Service industry. The role offers an attractive in-hand salary of ₹10,000 – ₹15,000 and opportunities for growth
Key Responsibilities
* Handle customer calls professionally and efficiently
* Address customer queries, resolve concerns, and manage complaints
* Keep records of customer interactions and follow up when required
* Provide customers with accurate information to help resolve their issues
* Meet performance targets and work with other departments to manage complex issues
Job Requirements
The minimum qualification for this role is 12th Pass (Higher Secondary)
You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary
The candidate should be comfortable with working Monday to Saturday during the 10 AM – 7 PM or rotational shift
--
📍 Location
Fusion CX Ltd, Room No. 206, Ankurhati Webel IT Park, Near Ankurhati Check Post, Howrah
📌 Google Map: [https://maps.app.goo.gl/nAUu3PcQJgPaN6c86?g\_st=ac](https://maps.app.goo.gl/nAUu3PcQJgPaN6c86?g_st=ac
🧾 Carry Originals: Aadhar, PAN, Last Qualification Certificate, Bank Detail
🎯 Walk-in Time: Monday to Saturday | 10 AM – 2 PM
⚡ Same-day joining may be possible post-interview
👉 Once you reach the office, please meet HR Preeti and inform her that Babul Sir asked you to come down for the interview
📌 Mention Babul Sahoo at the top of your CV (Mandatory
👤 Referred by: Babul Sahoo (Assistant Manager
🆔 Employee ID: FHWH00788
📞 Contact: 700897855